Shipping & Delivery
For shipping to Australian and New Zealand street addresses and PO Boxes, we use Australia Post.
Your purchase will be shipped to you with Australia Post via parcel post with tracking, or Express Post if this option is available and chosen at checkout.
Items are generally dispatched within 1 business days after cleared payment is received, however please allow approximately 7-10 business days for it to arrive. The tracking number will be provided within 24 hours of shipment for you to check the status of your delivery online.
Some orders may require a signature when receiving your delivery, with a card left to allow collection at your local Post Office if not available at delivery time.
Entering the correct delivery address and a mobile phone number on the checkout page before payment will assist in ensuring your delivery arrives safely.
While we always dispatch an order within 1-2 working days, we can’t directly control the delivery times once goods leave us. As a rule of thumb, assume that regular parcel post will take 3–10 business days for Australia and 7–28 business days for New Zealand. Express post is typically 1–3 days via Australia Post Express Post services within Australia.
If people routinely take a while to find, or travel to your shipping address, you might reasonably expect to wait just a little longer.